In any digital marketplace, customers expect purchases delivered on time, every time. This isn't news to any e-commerce business, but these demands are increasingly being tested in the return process as well.
A survey from UPS found that online shoppers value timely free returns just as much as fast and accurate delivery. Retailers who make returns easy will reap the rewards in the form of loyal customers. But without an efficient process for managing them, the costs can be crippling.
With sophisticated functionality to quickly get returned product to the place that makes the best financial sense, the Snapfulfil Cloud WMS enables any business to make returns a driver of value, rather than a constant drain on resources.