High-end apparel and lifestyle products retailer, Need Supply Co. has signed a three-year agreement for the implementation of the SnapFulfil Cloud warehouse management system to support its continued organic and acquisitive growth.
Established in 1996, Need Supply Co. started out selling vintage Levi's and has since expanded its offerings to include men's and women's clothing and accessories, curating a mix of well-known brands and emerging independent designers from the US and abroad. In addition to its destination retail store in Richmond, VA (twice named as one of GQ's Best Stores in America), the company operates a web store and distributes a range of brands to other retailers.
To support this growth and diversification, along with its involvement in the acquisition of retailer Totokaelo in September last year, Need Supply Co. has invested in a new 60,000 sq. ft. distribution center which stocks around 70,000 SKUs and ships up to 2,000 orders per day to customers worldwide. To manage increasing order volumes and complexity, Need Supply Co. went to market for a best of breed warehouse management system to integrate with its new POS and order management system and drive improved accuracy, efficiency and productivity in its fulfilment operations.
SnapFulfil's combination of rich functionality, affordability and scalability, along with its proven track record in supporting high growth retail operations, offered everything the company was looking for.
Need Supply's Operations Co-ordinator, Patrick Inskeep said: "We've experienced double digit growth in our online operations and needed both more space and better systems to support this. SnapFulfil provides the ability to scale up and out as we continue to evolve and expand. The functionality and flexibility in the system, along with the ability to add more users as we need them, means we're in fantastic shape for the future."
