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Proud to have my head in the cloud

A recently received promotional email from a so-called competitor (who shall remain nameless) actually made me laugh out loud - but also sent a bit of a shiver down my spine!

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Preparation is key: How a WMS helps warehouses manage natural disasters

This month, we reached the peak of hurricane season 2019 – a fairly active one, with Dorian threatening the east coast in early September, and activity predicted to pick up over the next few weeks.

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Why customer service is critical to SnapFulfil's success

In this 24/7 society where we expect deliveries the same day by the touch of a button, the pressure is on to minimise mistakes and maintain customer satisfaction.  Social media adds another...

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Three lessons learned from Amazon Prime Day 2019

Another Prime Day has come and gone, and online shopping behemoth Amazon topped itself again: more than 175 million items made it through the digital checkout over the event’s 48 hours. It was the...

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Technical architecture: The foundation of smarter e-commerce business

No matter how good the warehouse solution is…. to continually drive delivery and performance in today’s ever-changing supply chain, the platform that delivers the solution has to be world class...

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Three most important steps of a WMS change management plan

A change would do you good. Well, at least if your team sticks with the change.

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Delivering the WOW factor with cloud-based warehouse management systems

A leisurely visit to the mall to shop was the pastime of many for many years.  It was all about experience, touching, feeling and being inspired to buy. 

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How cloud-based WMS software works harder and smarter

In order to be effective a Warehouse Management System (WMS) must be able to adapt to the rapidly changing needs of the market - but all too often the cost of change is prohibitive.

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Automation with a human touch

With all the enthusiasm surrounding IoT capabilities and new automation technologies, it’s easy to forget that robots will not improve picking times or reduce packing errors by themselves – they...

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